Sydney, Australia – Digital marketing company Delacon has integrated its call tracking solution into Google Ads, enabling marketers to more effectively attribute campaign performance.
Delacon now surfaces in all Google Ads accounts, providing natively integrated call tracking data to its clients and others wanting to record and monitor call extensions, for a fuller understanding of the effectiveness of search campaigns.
The call tracking integration works with its Interactive Voice Response (IVR) feature – which captures the phone menu options pressed by a caller – provides a more granular layer of call attribution data.
“When a customer calls directly from a Google ad, marketers can see which keyword groups, ads and campaigns drove the engagement, all reported in real time. Delacon’s call tracking solution also monitors time, date, length and result of calls; geographical location; number of calls per web source; online browsing activity in the lead up to the call; campaign ID and the call outcome,” Delacon said in a statement.
Michael Center, CEO at Delacon, said, “Previously marketers would need to specify which phone number belonged to which campaign to track any phone calls made directly from a campaign ad. Now, as long as a phone number is attached to a Google Ad, call tracking data can drive additional value for businesses. This integration increases call tracking accuracy and gives greater visibility on calculating cost per lead and cost per acquisition, which in turn improves campaign optimisation and drives increased return on investment.”
He added, “As a leading global provider of feature-rich call analytics, we continue to identify new ways to innovate our offering. Partnering as a Google Analytics Certified Partner for this latest integration and becoming the first in Asia Pacific to deploy our platform across Google Ads, is recognition of our expertise and the talent within the team.”