Tag: Customer experience
Former Adobe exec Ian Kinsella is appointed as the new SVP for LivePerson in APAC.
Using proprietary voice AI technology, yellow.ai shows versatility for businesses looking to improve their customer experience scheme in their business.
The partnership with InMoment aims to strengthen H&R Block Australia's current Voice of the Customer program.
The brand, called Emplifi, caters to providing customer experience strategies in the digital marketing realm.
Global modern identity platform Auth0 has released data on consumer expectations around login technology in APAC.
At any touchpoint, when the customer finds for you, and you're not there, it can lead to long-term consequences to your brand value. Here's what you can do.
According to the study by SAP, Singapore businesses still need to step up their CX strategies to win more customers and retain those that are loyal.
Midea is slated to launch a line of AI and AR-enabled initiatives for its customer experience and has roped in creative tech company MediaMonks as partner.
The newly improved customer service platform by the Aussie arm has also gamified the experience within the platform.
Through the partnership, Qiscus will help improve the customer experience of AsiaPay for its digital payment services, both for customers and merchants.
![[Study] Hong Kong consumers trust issue](https://marketech-apac.com/wp-content/uploads/2026/07/Study-Hong-Kong-consumers-trust-issue.webp)