Tag: Customer experience
Forrester CX Index notes that Malaysian banking institutions need to improve their CX strategies to retain more consumers in the process.
With the unprecedented dependence on digital apps today, consumers' expectations towards brands have also skyrocketed.
Integrated Health Information Systems’ HealthHub offers a nationwide suite of digital health services and personalized advice.
InMoment aims to accelerate its growth and support its expanding client base in the SEA region.
Yellow.ai will use the funding to strengthen its presence in more than 50 countries, including in the Southeast Asian region.
Said partnership entail the combination of dentsu's client support and Insiders' cross-channel marketing platform.
HK-based SleekFlow helps companies streamline customer communication in leading messaging apps through a unified platform.
Singapore's airline Scoot has teamed up with cross-channel marketing platform Insider, to bolster CX on its digital channels.
At the end of the day, the complex consumer that embodies a multitude of attitudes just wants, above all, to feel understood.
Pandit, an IT and cloud executive, has been appointed by Sitecore to be its VP in Asia, expanding its CX and digital transformation services in the region.
![[Study] Hong Kong consumers trust issue](https://marketech-apac.com/wp-content/uploads/2026/07/Study-Hong-Kong-consumers-trust-issue.webp)