The continued advancement of available technologies has added a hitch in the advertising industry, widely experienced by brands — the expanding number of channels needed to traverse in a single campaign. While technology undoubtedly greatly contributes to making campaigns easier, it also adds a degree of complexity in one aspect.

In MARKETECH APAC’s latest What’s NEXT in Marketing interview with StackAdapt’s Asia-Pacific vice president of sales, Liam McCarten shares how channel proliferation, whether deemed a minor issue or advantage, can be navigated with artificial technology (AI) to innovate campaign performance.

Means of attribution, measurement that empowers

There is a constant increase in marketing complexity as time passes, with customers gaining multi-channel journeys in their brand interactions across various touchpoints. As 2025 begins, attribution and measurement remain a priority.

More specifically, Liam suggests that multi-touch attribution models and incrementality and measurement solutions will continue to be at the forefront of innovation that will ensure a holistic view of the consumer journey, but with the added aspect of tracking offline conversions.

By prioritising solutions that address the current needs of marketers, Liam shares how this can empower brands beyond providing efficiency.

“One of the things that we focus on just at the product level is allowing our partners to make data-driven decisions with ease, so at the root of what we’ve built is a unified dashboard that allows our client to consolidate performance data across a number of channels,” Liam said.

“This provides clients with a comprehensive view of performance. It then allows them to make quick, informed, and real-time data decisions. This enables three core things: planning of advertising, execution of advertising, and analysis of their programmatic advertising campaigns,” he said.

Apart from using the company’s own data to deliver this, StackAdapt works with its partners for third-party data, enriching its analysis of audience behaviour and campaign performance.

“At StackAdapt, we’ve developed a number of in-house tools that measure across the funnel. Something that we’ve built is StackAdapt Football Attribution. This helps brands and agencies track offline impact, thus allowing them to understand how online ads drive offline outcomes, such as store visits,” Liam explained.

Revolutionising with AI

At the core of the evolving means of attribution and measurement is AI, which has ultimately revolutionised every aspect of executing campaigns. Liam shares how at StackAdapt, AI has innovated decision-making, targeting, and campaign performance.

“From a decision-making perspective, we focus on real-time bidding analysis, particularly around bid stream data to ensure that the right impressions are aligned to the right campaign goal, and ultimately, our partners get the most out of their ad budgets,” he said.

To improve targeting, Liam highlights how StackAdapt’s ‘Page Context AI’ tool personalises ad placements using audience browsing behaviour. According to him, targeting will remain hyper-personalised, enhancing its analysis and giving way to predictive analytics.

Additionally, Liam observes how advancements in AI make fraud prevention easier while eliminating other manual tasks.

“As we see advances in large language modules and AI agents, it’s going to revolutionise all the tedious aspects of media workflows, whether that be creating basic media plans, analyzing data sets quickly for initial observations, or creating efficiency and processes that will allow marketers to refocus their efforts in more high-value areas,” he said.

However, Liam goes beyond efficiency as the main benefit of leveraging technology. More specifically, he is concerned with the kind of AI innovation and the differentiation that can be observed in the competitive market.

“I think it’s really important to not be so focused on just efficiency, which is where the conversation is ultimately today, but on how it can deliver performance and growth and innovation,” Liam said.

Cross-channel strategies

With the advancement of AI comes the multiplication of channels needed to traverse the marketing industry.

“We’re at a point where we’ve never seen such a proliferation of channels in the digital marketing ecosystem. And I have a lot of empathy for brands and agency leaders with the volume of channels and platforms that they’re required to navigate,” Liam said.

In this regard, Liam emphasises how it is essential to build uniformity to simplify processes, which is among StackAdapt’s priorities. He shares how the platform provides a single view that, beyond simplifying workflow, delivers rich insight for cross-channel strategies.

“The reality is, if you look at the marketing ecosystem, channel proliferation is not going to slow down. It’s probably going to increase. Being able to manage that with a finite amount of resources is something that we really double down on and a lot of value that we bring our partners,” he said.

Through StackAdapt’s user-friendly platform, Liam says they seek to aggregate usable and actionable data, ensuring impactful performance for brands across channels, all while empowering their decision-making.

To view the full discussion, watch the video interview here:

Australia – Market research and consulting firm Ipsos has forged a world-first partnership with audience measurement research firm OzTAM to provide cross-channel video audience measurement across multiple devices and content types.

The incorporation of OzTAM’s data into Ipsos iris stands out as a key innovation within the new IAB currency, Ipsos iris. This integration also marks a notable collaboration among media industry measurement entities on a global scale.

For the first time, through this partnership, free-to-air TV networks will be able to provide a complete audience sizing for their digital video and media assets in a trusted currency environment. It also lets media planners merge and compare BVOD audiences on different devices, like connected TV sets (CTVs), with the wide range of media brand audiences measured by Ipsos iris.

Furthermore, this integration will allow media owners and agencies to see the gradual reach of BVOD audiences when added to web and app audiences on all devices using the Ipsos iris platform. They can also compare audience profiles across all devices and content types for BVOD audiences compared to web and app audiences.

The data from OzTAM’s BVOD comes from OzTAM VPM (video player measurement service), which is Australia’s official measurement for BVOD content. The service can track over 16 million connected devices, including CTVs, mobile phones, tablets, and PCs, on a minute-by-minute basis every day.

Meanwhile, IAB digital web and app audience currency is sourced from Ipsos iris’ 8000 device, an industry-recognised, multi-device, single-source panel. 

BVOD is a key component of VOZ, Australia’s Total TV reporting standard, which is set to become currency in 2024. VOZ brings together broadcaster viewing on TV sets and connected devices to provide all-screen, cross-platform planning and reporting for Australia’s television industry. 

The expansion of CTV metrics in Ipsos iris over the coming months is set to include streaming services, video sharing, and social media platforms. 

As part of the immediate expansion of video measurement, Ipsos iris will now also release audience data for video viewing on websites tagged by Ipsos iris. With this, video audiences tagged on news websites can be broken out by device and demo profile. 

Simon Wake, CEO at Ipsos ANZ, said, “We are thrilled to partner with OzTAM to deliver a unique set of audience data that enhances the utility of Ipsos iris for cross-channel planning and commercial insights. Data fusion is the best way to retain the integrity and accuracy of audience currency measurement across media channels; it also avoids duplication of cost and brings collaboration and consistency across the media ecosystem. Ipsos has a global reputation for delivering innovation, and this audience data set is an important and world-leading development in audience measurement.” 

Karen Halligan, CEO at OzTAM, also shared, “OzTAM is pleased to collaborate with the IAB and Ipsos in defining the Australian video viewing landscape. Partnering with Ipsos to deliver this important new dataset for the media industry further cements OzTAM as the unique, official, and independent market measure for BVOD viewing in Australia.” 

Meanwhile, Gai LeRoy, CEO at IAB Australia, commented, “Industry-standard, cross-media audience data is vital to advertisers and agencies, requiring both accountability and ways to evaluate opportunities consistently across media. Common standards within Ipsos iris and OzTAM for robust, transparent, and independent data have set the benchmark for successful cross-media measurement. This is another example of world-leading Australian innovation in digital content measurement, which will ultimately assist advertisers in making smarter cross-screen investment decisions.” 

Also speaking on the expansion, Craig Johnson, director of research and insights for audience intelligence at Seven, said, “Seven West Media is excited to have the CTV data from OzTAM combined with the current Ipsos iris digital data. For the first time, the industry will be able to see the total online all-devices and content metrics, showing the strength of Seven, 7plus, 7NEWS.com.au, and The West Australian. This year has been a landmark year for audience measurement, with the launch of VOZ and now the incorporation of CTV data into Ipsos iris.” 

Michael Stephenson, chief sales officer at Nine, added, “Nine is pleased to welcome the  integration of VOZ data into Ipsos iris digital ratings system. It is a huge advancement in  showing the true reach and power of Australian publishers and their value to marketers. For the  first time, there will be a single source of measurement across digital platforms that harnesses the world class measurement that OzTAM brings to life with VOZ, allowing advertisers to examine the audience reach of Nine’s total video and online content across 9Now, nine.com.au and our other digital assets. As the media landscape continues to become more fragmented, there is an increasing need for industry collaboration and I congratulate Ipsos and OzTAM for  delivering this initiative.”