The marketing landscape in 2023 has surged to unprecedented heights of competitiveness, marking the beginning of a creative renaissance. This shift has elevated the importance of producing content at scale from a mere trend to an essential strategy for survival and growth. As we set the stage for the anticipated challenges of 2024, the stakes for brands are higher than ever. The relentless expansion of digital platforms and the ever-evolving landscape of consumer behaviours have escalated the battle for attention, compelling brands to redefine their marketing strategies and carve out distinctive identities. 

Surviving and excelling in the upcoming year is no longer simply advantageous but an absolute necessity for brands to embrace branding and creative differentiation as a foundational element of their approach. Marketers need to consider adopting a transformative mindset called ‘creative bravery’ to stand out amid fierce competition and authentically connect with the ever-changing demands of consumers.

Harnessing Creative Bravery

Moving beyond mere marketing rhetoric, adopting creative bravery can empower brands to transcend conventional boundaries and embrace the unconventional. This mindset allows brands to showcase vulnerability and authenticity as sources of strength. By leveraging curiosity, imagination, and courage – and moving with speed and agility – brands can captivate consumer interest, weaving compelling narratives that go beyond the ordinary and genuinely resonate with their audiences. 

As they forge ahead into the coming year, the imperative for marketers lies in honing their ability to discern and interpret trend signals. These signals, essentially content patterns that illuminate emerging behaviours and interests, serve as guideposts for brands seeking to shape forward-thinking and adaptive strategies.

  1. Discovering perspectives and embracing communities

Users are drawn to platforms that go beyond simplistic answers, seeking spaces that offer a dynamic mix of perspectives, unexplored territories of interest, and tangible, real-world impact. This fusion of active exploration and discovery enhances user engagement significantly. 

In today’s digital expanse, where the possibilities for exploring novel ideas seem endless, the real challenge is navigating through the information deluge to uncover truly pertinent insights. For brands, this underscores the need to develop content that goes beyond mere relevance – it must be both delightful and genuinely useful. The aim is to not just capture existing curiosities but to unravel latent interests within communities that have yet to be unveiled. Brands should focus on crafting content that not only sparks curiosity but resonates across diverse interests, fostering continuous expansion of ideas and engagement within the online space.

  1. Empowering collective imagination and storytelling

From the very fabric of its structure to the intricacies of its characters, storytelling has been demoted to become more predictable, less relevant, and easier to skip. With this creative resurgence – or creative bravery – we expect to see the emergence of more unpredictable, collective narratives – a mix of brand-led, and creator-led – also eschewing the conventional confines of a beginning, middle, or end. 

Within this evolving narrative landscape, it is the allure of inventive story structures that captivates viewers beyond the initial moments. One way that brands can enhance content relevance and improve metrics is by Recutting, Remixing, and Reimagining the way they produce their assets. First, I’d recommend optimising existing assets for seamless integration into platforms, minimising friction, and adapting them to harmonise with the platform’s style. Remixing involves collaboration with creators to tell a brand’s story with their tone of voice while reimagining leverages the platform’s capabilities and communities to bring creative concepts to life organically both online and even offline. 

Advertisements, strategically designed to evoke curiosity, play a pivotal role in enticing users to immerse themselves more deeply into the unfolding story. This highlights the crucial role of creative and imaginative storytelling, not merely as a source of entertainment but as a potent force that captivates, motivates, and transforms the shared narrative journey. 

  1. Closing the trust gap through societal change and transparency

A widening trust gap between consumers and brands has spurred audiences to seek engagement beyond one-time sales, heightening the need for brands to champion positive societal change and transparency. In today’s increasingly fragmented consumer landscape, establishing clear brand trust and values is of utmost importance, providing brands with an open line of communication with their consumers and community, particularly in the realm of online media.

For brands, it is important to view each campaign and organic content piece as an opportunity to share, listen, and learn, fostering deeper loyalty both on and off the platform. 

An exemplary instance is SG Enable, the agency for disability and inclusion in Singapore, which spearheaded the UnAwkward Campaign to celebrate the abilities of individuals with disabilities, urging everyone to actively support disability inclusion and contribute to a more inclusive society. By anchoring clear brand values and consistent messaging, the campaign achieved close to 20 percent increase in ad recall and a significant 43 percent rise in click-through rates (CTR).

Charting the Path Forward

As we stand on the precipice of 2024, marketers will face an uphill climb, the ascent made steeper by the integration of cutting-edge technology and creativity into the fabric of modern marketing strategies. The landscape is evolving at a pace that demands adaptability and innovation.

In this challenging terrain, creative bravery is the indispensable compass for marketers navigating the complexities ahead. The ability to stand out in a crowd saturated with content hinges on the bold willingness to take creative risks and challenge conventional norms. As we step into the future, the era of creative bravery offers marketers a transformative mindset to leave an indelible mark in the hearts and minds of their audiences.

This article is written by Shant Oknayan, Vice President, Asia, Oceania & Africa, TikTok Global Business Solutions

The insight is published as part of MARKETECH APAC’s thought leadership series under What’s NEXT 2023-2024What’s NEXT 2023-2024 is a multi-platform industry initiative which features marketing and industry leaders in APAC sharing their marketing insights and predictions for the upcoming year.

Bangkok, Thailand – Thailand’s food delivery app and all-in-one travel service platform, Robinhood, has partnered with Accenture to drive advertising creativity and enhance brand experiences for advertisers on the platform.

Led by Accenture Song (formerly Accenture Interactive), the multi-year strategic collaboration accelerates Robinhood’s business transformation across various aspects of the company, positioning the platform as one of Thailand’s most compelling apps, enhancing its product management and strategy, and creating rewarding customer experiences. Key to this effort is an ad-suite platform powered by data insights and analytics technologies to support advertisers in multiple areas of digital marketing optimisation.

Moreover, the collaboration is a significant part of Robinhood’s new roadmap for sustainable growth, focused on helping businesses and communities thrive amidst disruption. It also furthers the platform’s ambitions to grow into a super app that provides services beyond food delivery, including travel, mart, parcel delivery, and ride-hailing in Thailand.

Thomas Mouritzen, Accenture Song’s SEA lead, said, “Robinhood is an important purpose-led company, offering pivotal support to the community. Our creativity, technology and intelligence will support Robinhood’s next phase of growth in Southeast Asia, adding more relevant experiences to their ecosystem.”

Meanwhile, Srihanath Lamsam, CEO at Purple Ventures Co., Ltd. (Robinhood), shared that the platform has now over 225,000 stores, over three million registered users, over 30,000 food delivery riders, an average of 180,000 daily orders, and over 16,000 hotels already listed. 

“Our collaboration with Accenture Song will extend this important work, paving the way for Robinhood to continue to deliver the best experience for our users,” said Lamsam. 

Patama Chantaruck, country managing director at Accenture Thailand, noted, “Accenture has been helping businesses in Thailand drive mission-critical transformational change. Our work with Robinhood continues this commitment as we support businesses looking for new ways to grow into the future.” 

Robinhood Advertising has started empowering early adopters across various industries such as fast-food restaurant Texas Chicken, furniture retailer Index Living Mall, electric vehicle lifestyle platform EVMe, vitamin-fortified beverage Vitza, and video streaming provider Viu, to take charge of their business and marketing goals through the tech-driven ad suite platform for greater brand awareness. Soon, merchants on the platform can look forward to growing their visibility through self-service advertising tools, allowing greater autonomy and management of ad inventory. 

Sarun Chinsuvapala, head of marketing at Purple Ventures Co., Ltd. (Robinhood), said that Robinhood Advertising gives them an edge to support their merchants, riders and high-value customers better. 

“Accenture Song’s experienced team support and its data-driven capabilities allow us to provide customised products and services for our diverse users. To reach more advertisers locally, Robinhood Advertising will be represented by GroupM, dentsu international Thailand, and Entravision MediaDonuts. Together, we are laying the foundation to redefine platform advertising,” added Chinsuvapala.

This collaboration follows the recent announcement of Accenture Song, a brand evolution that symbolises the company’s focus on helping clients accelerate growth through relevance.