Malaysia – Chubb has appointed Jon Longmore as the new country president of Malaysia, pending regulatory and other approvals. Longmore will succeed Stephen Crouch, who has taken on the role of head of government affairs for the Asia Pacific region.

Starting in early November, Longmore will oversee Chubb’s operations and overall performance in Malaysia. Based in Kuala Lumpur, he will continue to report to Marcos Gunn, regional president for Asia Pacific.

Longmore began his 13-year career at Chubb in Australia, where he held various roles across underwriting, distribution, and partnerships. In 2018, he was appointed head of digital for the Asia Pacific region before taking on his most recent position as country president of PT Chubb General Insurance in 2020.

Speaking about Longmore’s appointment, Gunn said, “Jon is an experienced international insurance professional with a track record of driving sustainable business growth. His keen focus on innovation and passion for building teams position him well to further grow our business in Malaysia.”

In the interim, Adrianto Gunawan, chief financial officer for Indonesia, will assume the additional responsibilities of country president until a permanent successor is appointed.

Singapore – Insurance company Chubb and buy now, pay later platform Atome have announced a regional partnership to help drive consumer protection across Southeast Asia. Saod partnership will enable both companies to co-create a range of insurance products available to Atome’s customers in Singapore, Malaysia, the Philippines and Indonesia.

The first insurance product, ‘Bill Secure,’ is available in Singapore and will be rolled out in Malaysia later this month. Targeted at consumers using buy now, pay later services, ‘Bill Secure’ covers up to five times the transaction amount of the purchase price in the event of permanent disability or accidental death. 

Moreover, the claims payout enables the insured or their next-of-kin to settle the payment of the purchased item while the remaining balance goes to the insured or their estate.

Atome and Chubb will launch a second insurance product, Shopping Secure, in the second quarter of this year.

Ben Howell, regional head of consumer for Asia-Pacific at Chubb, said, “Chubb is committed to broadening consumer protection by introducing relevant, convenient and affordable insurance solutions digitally that protect consumers and their livelihoods. With Atome, we are leveraging technology to enable individuals and their families in Southeast Asia to access essential protection, helping to narrow the insurance protection gap in Southeast Asia.”

Meanwhile, Bernard Chan, chief operating officer at Atome, commented, “Atome started as a buy now, pay later and embedded financing platform. Today, we have grown to become a digital financial services platform that also includes insurance, cards and lending in various markets.”

He added, “Whether it’s embedded financing, or now embedded insurance, our goal is to empower our millions of users by offering tailored products as they journey through different life stages, leveraging our unique expertise in risk-managed credit and responsible financing. Our shared approach with Chubb is another example of our commitment to enhance the overall financial well-being of our customers, and our overall mission of increasing digital and financial inclusion through technology.”

Singapore Chubb, a publicly traded property and casualty insurance company and multinational niche market insurtech firm JA Assure, has announced the launch of HaxsafeTM, a cyber insurance portal targeting SMEs looking for an easy and accessible insurance solution. Haxsafe, which is currently offered in Hong Kong SAR, Malaysia, and Singapore, offers a hassle-free experience with instant quotes and policy issuance.

Underwritten by Chubb, a provider of cyber insurance with more than 20 years of experience, the cyber insurance product offered on the platform is a comprehensive risk management solution providing clients with pre-loss risk mitigation and incident response services. The pre-loss mitigation services include complimentary access to a password management tool and regular spam tests designed to help keep organisations cyber safe. When a cyber incident occurs, clients can access the Chubb Incident Response Platform, an end-to-end process, developed to contain the threat and limit potential damage to their businesses. The incident response manager assigned to the client will assist to triage the issues, develop a plan of action to contain the threat, as well as appoint specialist vendors to assist with loss prevention and business recovery.

Japhire Gopi, CEO at JA Assure, shared, “Haxsafe will be a gamechanger for SMEs as it simplifies the insurance buying process for small business owners who simply do not have the time and resources to go through lengthy insurance purchase processes. We are in the business of innovation and I’m excited to make insurance more accessible to those who need it.”

Grant Cairns, regional head of property & casualty, Asia Pacific at Chubb, commented, “Our data shows that SMEs, like large organisations, are vulnerable to cyber attacks, despite the popular belief that SMEs are too small to be of interest to threat actors. I’m pleased that we are now able to bring Chubb’s cyber risk management solution closer to SMEs, underscoring our commitment to better serve the small commercial segment.”

Manila, Philippines – Insurance company Chubb in the Philippines has recently announced the appointment of its new country manager, Mari Rachelle [Cielo] Canta, effective starting 1 July.

Canta replaces incumbent country manager Peter van Ratingen, who has since then been appointed to the role of head of consumer lines for Australia and New Zealand at Chubb.

In her new role, Canta will oversee the operations and business development activities of Chubb’s key business lines in the Philippines namely, property and casualty as well as accident and health insurance. She will be also responsible for the management of regulatory relationships, strategic partnerships and affinity relationships.

Canta joined Chubb in 2017 as Chief Financial Officer for the Philippines. Her well-balanced acumen on all facets of finance, planning and controllership as well as operational risk is complemented by her strong general management skills. Prior to joining Chubb, she worked for a decade with insurance company AON, moving to roles of increasing responsibility in the Philippines as well as Singapore. 

In addition, she has extensive experience in the banking sector, from merger and acquisition integration to board and senior leadership team responsibilities.

She will report to Edward Ler, head of Southeast Asia at Chubb.

Paul McNamee, regional president for Asia Pacific at Chubb, said, “Cielo is a strategic and hands-on leader who has strong market knowledge and relationships. Our business will benefit greatly from her deep local experience to build sustainable partnerships with our distribution partners and customers.”

Seoul, South KoreaGlobal insurer Chubb has officially launched ‘Chubb LifeBalance’ in South Korea, a digital health and well-being platform, that encourages people to incorporate healthy routines into their lifestyle.

‘Chubb LifeBalance’ aims to assess the lifestyle of users and provide a holistic view of health to help them objectively measure and manage their own health condition. The app has a coaching functionality that monitors and encourages the user’s goals set within the platform, such as walking 5,000 steps a day, reducing snack consumption, and establishing a sleep routine, among others.

Furthermore, the health platform also tracks and records over 115 different activities, including yoga, swimming, boxing, and meditation, as well as letting the users invite their friends and family to join challenges and compete in the activities together. It connects with a full range of health devices and other apps such as Fitbit, Strava, and Garmin.

The health points, based on activities and goal achievements set on the app, can be exchanged for mobile vouchers at various coffee shops, gas stations, and grocery stores to enjoy varied benefits, which are only available as exclusive incentives to existing Chubb customers.

According to the company, reputable teams from the Massachusetts Institute of Technology (MIT) participated in building a credible health score system behind the app, which involved over 2,500 clinical papers and years of clinical data collected from over 300 million people, so that users can effectively monitor their overall health and well-being.

Edward Ler, the country president of Chubb Korea, said, “Chubb LifeBalance was created to offer more advanced and personalized health and well-being services for the customers in Korea who lead busy lifestyles. We believe Chubb LifeBalance will help our customers strive towards a sustainable and balanced lifestyle.”

The app is available on the Google Play Store and Apple App Store.