Singapore – Global e-commerce giant Amazon has announced a new wave of layoffs: this time affecting 18,000 employees globally. Majority of the roles impacted will be under the company’s physical store Amazon Store, as well as from their people, experience, and technology (PXT) organisation.
In a public letter posted by Andy Jassy, CEO at Amazon, the new set of layoffs comes after they have worked in the past year to work with their teams and looking at their workforce levels, investments they want to make in the future, and prioritising what matters most to customers and the long-term health of their businesses.
“[We] are deeply aware that these role eliminations are difficult for people, and we don’t take these decisions lightly or underestimate how much they might affect the lives of those who are impacted,” Jassy said.
It should be recalled that Amazon laid off around 10,000 employees in November 2022, impacting corporate and technology roles. Moreover, it also announced that it will be freezing hiring for corporate roles in its retail business.
“We typically wait to communicate about these outcomes until we can speak with the people who are directly impacted. However, because one of our teammates leaked this information externally, we decided it was better to share this news earlier so you can hear the details directly from me,” Jassy added.
Amazon’s newest update are part of a worrying trend of tech layoffs that started in 2022. Large-profile companies like Meta, Oracle, Netflix, Snap, Twitter, as well as regional companies like Carsome, Shopee, and Tencent have announced ‘sizable’ layoffs.