SPEAKER'S PROFILE
Gaurav Kumar is Principal Solution Consultant at Adobe, leading various pre-sales engagements across industries. In his role, Gaurav is a trusted advisor to the leading FSI, Telco and Retail companies in South East Asia, helping them operationalise customer experience as a key strategy. With more than 14 years of experience, Gaurav has deep expertise in Digital Transformation, Data Driven Marketing , Customer Experience Management, AI, Data Science and Personalisation. Before Adobe, he has worked for companies such as Hilton, Liveramp, Mu-Sigma etc.