Mumbai, India Software as a service (SaaS) company CleverTap has announced the integration of OpenAI with the CleverTap platform and the launch of its AI-generated content creator Scribe. This can generate campaign creatives, analyse emotions, and rewrite them keeping in mind a specific emotion that resonates with the brands’ users. 

The AI assistant can likewise interpret the emotion of messages and suggest the best alternative that users are more likely to engage with. Through Scribe, growth marketers can also auto-generate emotionally relevant copies and expedite content development by using just a few keywords. 

The technology also aims to enable brands and marketers to automatically determine the tone of their messages and leverage user engagement data based on emotion analysis to develop hyper-personalised content that is consistent with the brand and also resonates with the user. 

“Studies show that marketers only have 2 seconds to capture users’ attention in the digital realm. This gives marketers a very brief window to engage their users by tapping into the right emotions and AI enables brands to build these customized campaigns. These advancements in AI will open up the next frontier for marketers and bring back the ‘tech’ in MarTech,” said Jacob Joseph, vice president of data science at CleverTap.

He added, “We’re excited to launch Scribe – our very own OpenAI powered AI content creator to help our customers generate personalized, emotionally relevant messaging to stay connected with users and strengthen digital relationships.”

Scribe is currently available to CleverTap Enterprise Customers on an invite basis and will be rolled out to customers in April.

Previously, CleverTap has also launched CleverTap for Startups (C4S) that offers a full-stack retention platform to all smaller digital-native businesses that could assist in personalising and optimising all customer touchpoints.