Kuala Lumpur, Malaysia – Dentsu Malaysia has unified its creative line of service, Lemonade and Isobar, in an aim to enhance and scale its in-house digital experience technology solutions.
Prior to the merge, Dentsu MY tapped Lemonade’s Managing Director Ruhana DaSilva to lead the newly expanded Isobar, as Lemonade’s marketing and social commerce offerings will now reside within Isobar. She will directly report to the CEO of dentsu Malaysia Kien Eng Tan.
During DaSilva’s five years in dentsu, she has played an important role in developing partnerships and effective digital teams driving the growth of Lemonade. She managed to successfully collaborate with international brands Spotify, NBA, Estée Lauder Companies, and Abbott.
The now expanded Isobar will become the network’s go-to-market brand for experience-led transformation for brands. Dentsu’s modern creativity offering will bring together creative, marketing, and technology services through its new ‘on-demand’ delivery model.
Commenting on her appointment, DaSilva said that with dentsu’s global transformation to simplify and deliver integrated marketing solutions that are data-driven, tech-enabled, and ideas-led, Lemonade was positioned to integrate a hyper-personalized and consumer-first approach to that of Isobar’s global digital experience as a market leader.
“From scaling a team with a variety of clients and partners from sports and entertainment, health and beauty, and more. This represents a meaningful milestone for our teams and partners as we look ahead to forge the way for the new virtual economy,” said DaSilva.
Meanwhile, Tan also commented that the merge is for clients to have easier access to end-to-end creative solutions that are driven by everything from building meaningful brands, driving end-to-end platform experiences, and to innovating products and services, and transformation consulting in an age of inclusive intelligence.
“Customer experiences have changed in 2020, and we can only expect to see more brands shifting their focus on creating and realizing hyper-transformational customer experiences,” added Tan.