Platforms Featured Southeast Asia

Globe’s e-commerce solutions RUSH ties up GrabExpress as logistics partner

Manila, Philippines – More consumers are now relying on e-commerce platforms for their daily needs amid the pandemic, and with this, RUSH, Globe’s 917Ventures loyalty and e-commerce solutions provider, has partnered with GrabExpress, to be its logistics partner for the merchant deliveries.

RUSH enables SMEs to grow their presence in the digital space by providing customized and easy-to-use programs. According to RUSH, its white-label apps and services are utilized by over 100 companies with 27 million registered users. In addition, RUSH’s eStore allows merchant partners to do more than just selling and engaging customers, as it also looks for proactive solutions to improve business’ operational processes including logistics.

The partnership entails that GrabExpress will now be integrated into the RUSH eStore platform, allowing businesses to book a delivery partner, meet orders, and do cash-on-delivery (COD) – which is still the most preferred mode of payment in the Philippines. 

According to RUSH, one of the features of its RUSH eStore is the ability of merchant partners to expand or reduce their kilometer radius coverage with just one click. This allows businesses to reach more customers and gauge their distance, giving merchants control over coverage and delivery pricing. The new partnership will be amplifying this important feature since Grab deems to have the widest reach in Metro Manila and key cities all over the country.

Paolo Castaneda, RUSH’s chief operating officer, shared that RUSH understands how the last mile delivery experience can highly affect one’s repeat purchase behavior, and logistics is not just a nice-to-have, but a must for businesses going digital.

“Our partnership with Grab is a testament to our commitment to ensuring that our merchant partners meet their on-demand orders and keep their customers happy,” said Castaneda.

Meanwhile, Stephanie Kubota, the CEO of RUSH, said, “RUSH remains steadfast in helping businesses enter the e-commerce field easily by providing the best-in-class technology and impactful synergies, at a fair price point against the market. With Grab on the RUSH eStore, we are making it seamless for our merchant partners to manage last-mile delivery.”

Jacqueline Maye Lim, Grab’s head of GrabExpress for the Philippines, commented that the partnership with RUSH is a clear expression of their long-term commitment to supporting the growth of many businesses, while providing meaningful livelihood opportunities to many delivery partners. 

“We are grateful for the trust and the opportunity to work alongside RUSH in this meaningful endeavor and we look forward to continuing supporting many Filipinos towards the recovery of our community and our economy,” said Lim.