What’s NEXT 2024: Customer Engagement in the Philippines

MARKETECH APAC’s What’s NEXT 2024: Customer Engagement in the Philippines is an event for marketing professionals, experts, and enthusiasts who come together to discuss and learn about the latest trends, technologies, and tactics in the field of customer engagement.

Come 21 November 2023, the half-day conference will be held at Seda BGC in the Philippines, and will showcase a keynote address, panel discussion, fireside conversation, and networking gatherings, creating a valuable event for participants to acquire knowledge, collaborate, and share thoughts with both industry experts and fellow professionals.

The event aims to equip attendees with the knowledge and tools they need to stay ahead of the curve and adapt to the ever-evolving marketing landscape.

This is a free-to-attend event for select brand marketers.

Agenda

November 21, 2023

8:00 am

-

9:30 am

PHT

Registration & Networking Breakfast

November 21, 2023

9:30 am

-

9:35 am

PHT

Opening Remarks

November 21, 2023

9:35 am

-

10:05 am

PHT

Keynote Presentation

Disrupting The “Sea of Sameness”

Unlocking the Power of Big Data: How can brands leverage data for deep insights into customer behaviour and preferences?
The Future of Omnichannel Engagement: How will omnichannel customer engagement, with a focus on physical and digital integration, evolve in the future?

November 21, 2023

10:05 am

-

10:55 am

PHT

Panel Discussion

The Art of Customer Engagement: Adapting to Evolving Markets and Consumers For Business Success

The Role of Personalisation in Conversational Marketing
Unlocking Technological Potential for Elevated Customer Experience and Engagement
Creating Authentic Conversations

November 21, 2023

10:55 am

-

11:10 am

PHT

Networking Break

November 21, 2023

11:10 am

-

11:30 am

PHT

Fireside Chat

A Decade of Financial Inclusion: How Home Credit sustains a 10 million-strong customer relationship

The Evolution of Customer Engagement in Financial Services: How Home Credit is Adapting for 2024 and Beyond

November 21, 2023

11:30 am

-

12:00 pm

PHT

Case Study

Building Meaningful Engagement

Real-world insights from leading brands on successfully engaging consumers
Best practices for creating personalised and impactful campaigns
Leveraging technology and data-driven strategies for effective consumer interactions

November 21, 2023

12:00 pm

-

12:05 pm

PHT

Closing Remarks

Speakers

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Partner

Braze

Braze is a leading comprehensive customer engagement platform that powers interactions between consumers and brands they love. With Braze, global brands can ingest and process customer data in real-time, orchestrate and optimize contextually relevant, cross-channel marketing campaigns and continuously evolve their customer engagement strategies. The company is headquartered in New York with 10+ offices across North America, Europe and APAC. Learn more at braze.com.