Manila, Philippines – Ever since the coronavirus hit the greater civilians worldwide, every country had been caught dead in their tracks; no one had a master plan in hand, and for the longest time since the virus had been birthed, countries – its government bodies as well as businesses are making up their pandemic responses as they go along. 

A strategy that has been resounding across nations is the restriction of transportation services to contain contact, and in the Philippines, the government vacillated since March in coding the nation along four different quarantine levels; albeit unique, all with a directive to halt public transportation.

APAC vehicle-routing tech SWAT Mobility pokes the Philippines during these strange times and seeks to present a solution to the nation’s transpo plight. Amid suspended mass transit systems and almost half to a hundred percent public utility vehicles disallowed, it has left the government imploring companies to implement shuttle services for their employees.

Just like a ride-hailing service, SWAT Mobility operates through a mobile app, but one where its services cater to a group-specific transpo pooling. In a virtual presser Aug. 19, Chief Revenue Officer Nicholas Stipp presents the two options, ‘Commute Pass” and “Just In Time” that companies can choose from to transit their workers.

For companies with staff that have stable shifts and predictable reporting times, “Commute Pass” offers a riding service where bookings are confirmed for the whole month with the same pick-up and drop-off location. “Just in Time” on the other hand, works well with types of companies whose employees have different reporting and knock-off times.

With “Just in Time,” passengers can book a ride up to 10 minutes before departure, where the system collates the bookings and generates optimized routes for the entire vehicle fleet within minutes.

This isn’t the first time that SWAT Mobility has looked into the Philippines as a possible market. Stipp said that around mid of 2019, the Singapore-headquartered company has already tagged the country as a top priority for expansion outside its HQ.

“I started coming [in the Philippines] about a year ago, but the question at that time was, how do we address commuting challenges under normal circumstances. As things have aggressed with COVID, we really accelerated our plans, so we planned to do a trial basis with [workspace solutions company] KMC, and see how things would go, and make sure everything is stabilized. But we have found that demand is just too strong, so we really scrambled in, and now we have multiple clients within a couple of months,” said Stipp. 

Eventually, as the country eased to a more lenient community quarantine, and public transport has been gradually allowed to ply, Filipinos find themselves going back to point-to-point (P2P) buses as mode of transport, aside from the general public utility vehicles (PUVs). P2P buses are buses which have a predetermined single pick-up and drop-off points.

One of the pain points that SWAT Mobility vows to solve with their products is the aching process of arriving at the exact location of work, and thereafter reaching one’s place of home.

According to SWAT Mobility’s data, a person trying to get home from work via a P2P or PUV would get picked up from a common passenger point and be transported to a general drop-off that is still roughly four to five kilometers away from the person’s exact residential, incurring additional rides and more time spent on the road.

SWAT Mobility said that with their transport solutions, passengers are given a “close-to-door” service where vehicles await right outside employees’ workplaces, and each passenger transported to a drop-off point that would only need a person to travel a walking distance of a maximum 300 meters. 

The company had first run a SWAT Mobility deployment for healthcare workers in Thailand in April, and has followed releasing the same mode of transport for workers of state-owned healthcare Philippine General Hospital (PGH).

As of current, PGH is utilizing SWAT Mobility’s “Just In Time” booking,  where a 24-hour deployment is implemented with three shifts of round trips. 

Aside from PGH, workspace solutions provider KMC has also tied up with SWAT Mobility to provide its employees with a Smart Staff Corporate Shuttle; a home-to-office and office-to-home transport for its 15 office sites which launched in July 2020. 

Stipp said in a press statement that the company will continue working with the public and private sectors in the country to further alleviate the transportation burden off Filipino workers’ shoulders, and add resolve to the traffic problems that have always plagued the country.

He said, “SWAT Mobility’s core belief is that efficient transport is a fundamental right and with that, the company’s mission is to improve congestion as well as improve quality of life through a cloud mobility engine.”

Singapore – Customer feedback management platform provider Medallia has announced that it has launched its latest data center in Singapore, accelerating its investment across the APAC region.

Singapore is a priority market for Medallia, being a global business and connectivity hub, said the company in a press statement. 

“The Singapore data center plays an integral part in ensuring we deliver on the data security and regulatory requirements of businesses who are scaling up customer and employee experience programs. We already have customers using the infrastructure and it will become the default location for many of our Asian customers,” said Medallia APAC Vice President and General Manager Gavin Selkirk. 

As a SaaS cloud platform, Medallia owns and maintains all backend infrastructure, ensuring that reliability, uptime, and operational capabilities match data centers around the world.

The data center will host all Medallia Experience Cloud solutions, including video, digital, speech, conversations, text analytics, and the company’s artificial intelligence product, Athena

As of current, the Singapore branch adds to the company’s ten data centers worldwide, including Toronto, London, Amsterdam, and Sydney. 

Singapore – Twitch, Amazon’s live video streaming service has appointed its newest marketing head for the APAC region, Sandeep Suvarna

The appointment comes in the middle of the streaming service’s rapid expansion in the region. It is expected to form a critical part of a wave of new hires in Singapore, to grow the local Twitch community and further improve the service for its content creators, media partners, and publishers.

For his new role, Suvarna will be charged with overseeing Twitch’s marketing strategies for APAC audiences. 

“Twitch is redefining the way we think about entertainment, and provides a point of connection for millennials and members of Generation Z who visit the service to socialize with communities of like-minded individuals and creators,” said Suvarna.

This is not the first time that Suvarna will be spearheading a digital streaming service. Prior to joining Twitch, he most recently launched Fox network’s FOX+ in APAC. 

His credentials boast of over 15 years of marketing experience, working across prominent brands such as LinkedIn and Yahoo. 

“Sandeep’s expertise in marketing comes at a crucial juncture as Twitch expands its operations in the Asia Pacific,“ said Sunita Kaur, APAC Senior Vice President of Twitch.

“With Sandeep on board, we look forward to broadening our services, and showcasing both our gaming and growing non-gaming content, to a greater number of users across the region,” added Kaur.

SINGAPORE — YouTrip, Singapore’s multi-currency mobile wallet has launched #CraftWithLove. An initiative that aims to raise awareness and garner support for the many in the creative community who have lost their gigs and job opportunities due to COVID-19.

Since its inception, YouTrip has gained support from its community. Much of this support had been championed by creatives of various disciplines, travel content creators, music producers, illustrators to craft artists, sharing their inspirations from around the world with YouTrip. During a crucial time as such, YouTrip recognises the importance of raising awareness to support these creatives, ensuring their craft can survive through the crisis.

Caecilia Chu, Co-Founder and CEO of YouTrip, said: “Many local creatives are our best advocates, showing ardent support of YouTrip through their content. Now more than ever, they are at the top of our minds and #CraftWithLove is our way of going the extra mile to support them during this crisis.”

Lending a Voice to Local Creatives

At its core, #CraftWithLove is a dedicated platform set up for Singapore creatives to showcase their creations. Doubling up as a creative marketplace, the public is able to browse and purchase an item or a service directly from the creatives. Payment will be made directly to the featured creatives, serving as a source of income for them during these times.

Within the first day of launch, YouTrip has amassed over 100 sign-ups from local creatives to be part of #CraftWithLove. YouTrip will continue to take in submissions from creatives with various crafts and talents to be featured.

“Through our strengths in marketing and the support of our very own YouTrip community, it’s definitely a heartening and proud moment for us to rally Singaporeans to support our local creatives when they need it the most,” Chu added.

Image Credit: YouTrip