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Tag: Artificial Intelligence

Most marketers in Singapore have dabbled with AI, but struggle to unify customer data: report
Most marketers in Singapore have dabbled with AI, but struggle to unify customer data: report
Posted on June 20, 2024
by Teddy Cambosa
However, data from Salesforce’s report also suggests that many Singaporean marketers lack a solid data foundation, which hinders their success optimising their AI usage with only 21% being fully satisfied with their ability to unify customer data sources.
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Publicis Groupe wants to cut through exaggerated AI promises with ‘BSBot’
Publicis Groupe wants to cut through exaggerated AI promises with ‘BSBot’
Posted on June 13, 2024
by Teddy Cambosa
With the BSBot, clients will be able to record audio or upload images and text from keynote speeches, meetings, presentations, articles and press releases about AI. Once inputted, they will receive an immediate analysis that translates AI hype and jargon to real talk, and highlights critical questions...
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ByteDance
ByteDance to invest US$2.13b to set up artificial intelligence hub in Malaysia 
Posted on June 11, 2024
by MARKETECH APAC
China's ByteDance, the parent firm of the social media app TikTok, intends to invest around 10 billion ringgit (US$2.13b) to develop an artificial intelligence (AI) hub in Malaysia. As part of the agreement, ByteDance will also invest 1.5 billion ringgit to develop its data centre facilities in Malaysia's...
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Asia is the most excited region about a future with AI, yet ANZ remains cautious
Asia is the most excited region about a future with AI, yet ANZ remains cautious
Posted on June 10, 2024
by Teddy Cambosa
According to the data, most people (62%) in the regions said they were excited for the products and services that use AI; interest is greatest in China (80%), Indonesia (76%), Thailand (76%) and South Korea (73%). 
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ZALORA launches AI-powered chatbot across SEA users
ZALORA launches AI-powered chatbot across SEA users
Posted on June 7, 2024
by Teddy Cambosa
ZALORA’s new customer service AI-powered chatbot is the result of a partnership between ZALORA’s technology team and Forethought, a provider of customer-first AI experiences. 
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Quantcast
Quantcast launches AI-driven, cookieless self-serve platform for advertiser accessibility
Posted on June 3, 2024
by MARKETECH APAC
The new offering from Quantcast offers a remedy for the changing environment of digital marketing, as old cookie-based advertising techniques are being phased out due to privacy concerns. With the support of the new platform, independent agencies and advertisers may transition to cookieless advertising...
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Grab, OpenAI announce partnership to design and deliver AI-enhanced experiences to users
Grab, OpenAI announce partnership to design and deliver AI-enhanced experiences to users
Posted on May 31, 2024
by Teddy Cambosa
This partnership uniquely combines the development of AI tools for Grab users and partners with an initial pilot deployment of ChatGPT Enterprise for Grab employees.
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Salesforce
Salesforce partners with IMDA to strengthen AI capabilities of Singapore SMEs in new initiative
Posted on May 29, 2024
by MARKETECH APAC
Salesforce's new Data+AI Boost SME Program intends to assist SMEs in utilising their valuable but frequently underutilised data assets, which are generally dispersed across numerous systems such as customer relationship management (CRM) systems, data lakes, and legacy systems. This effort aims to establish...
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Flight Centre leverages Qualtrics AI to enhance customer experience and agent productivity
Flight Centre leverages Qualtrics AI to enhance customer experience and agent productivity
Posted on May 28, 2024
by Teddy Cambosa
While traditional customer experience programs focus on structured feedback, such as satisfaction and post-sale surveys, Flight Centre is gaining a more complete view of its customers with the integration of Qualtrics.
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What’s NEXT Interview: Teads’ Marc Zander on navigating the new era of contextual advertising through AI-powered, cookieless strategies
What’s NEXT Interview: Teads’ Marc Zander on navigating the new era of contextual advertising through AI-powered, cookieless strategies
Posted on May 27, 2024
by Teddy Cambosa
As part of the What’s NEXT Interview series, MARKETECH APAC spoke with Marc Zander, global chief client officer at Teads, to learn more about the new strategies and insights in the new era of digital advertising.
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