Singapore – Cybersecurity company HUMAN, formerly White Ops, has launched its new solution called ‘HUMAN Bot Insights Services’, aimed at helping its security offering ‘BotGuard for Applications’ customers to take proactive measures against sophisticated bots. 

HUMAN seeks to verify the humanity of more than 15 trillion client-side interactions each week and observes more than three billion devices online each month, offering ‘Bot Insights Services’ customers visibility.

Through the new solution, HUMAN will be providing customers with ‘Custom Bot Attack Surface Analysis’, which will ensure that newly discovered threats are covered, and new gaps will be identified quickly before they can introduce significant risk to the business. It will also provide ‘Custom Policy Engine Rules’, which will develop custom policies for deployment in BotGuard.

Customers will also get ‘Event and Transaction Investigations’, which includes monthly dedicated research hours for an in-depth examination of suspected bot activity within the ecosystem, as well as ‘Quarterly Bot Impact Read Out with Threat Investigation Insights’, which will provide a ‘Bot Impact Readout’, delving into sophisticated bot activity both in your environment and worldwide once a quarter. 

Gavin Hill, Human Insights’ vice president, shared that ‘HUMAN Bot Insights Services’ is designed to help businesses reduce the impact of malicious bots by enhancing their security program with dedicated bot experts from HUMAN, allowing customers to collaborate with analysts that focus 100% of their time on protecting businesses from sophisticated bot attacks and fraud.

“Our Human Insights analysts and data scientists act as an extension of your security team providing custom bot attack surface analysis and advanced policy configuration, event investigations, priority responses, and detailed threat intelligence so that customers can protect and respond more quickly to automated attacks,” said Hill.

HUMAN said that the Human Insights team has uncovered new findings of bot activity amongst customers protected by the Human Verification Engine based on the company’s observability and verification of 15 trillion digital interactions per week. It found that over the past six months, bots accounted for more than 45% of account login attempts, peaking in August 2021. 

Moreover, the findings show that bots attempted payment or transaction fraud peaked in October 2021, accounting for more than 13% of transactions as witnessed by BotGuard for Applications. And lastly, across all attack vectors protected by BotGuard for Applications, bots accounted for 28% of all interactions.

To learn more about the new solution, customers may visit HUMAN’s website.