Tag: Agentic AI
According to the company, the tools aim to transform fragmented customer engagements into persistent and context-aware conversations involving humans, AI agents, and enterprise systems.
PolyAI said Kong Konnect has enabled a more robust developer experience while allowing engineering teams greater ownership over their services alongside enhanced observability and governance capabilities.
The development forms part of a multi-year extension of the partnership between the two organisations and represents the next stage of Formula 1’s implementation of Agentforce 360, Salesforce’s platform that integrates AI agents, customer data and human teams into a unified system.
Singapore – Singtel has entered into a strategic partnership with AI platform Sierra to enhance customer engagement across its operations. Voice-based AI agents for outbound sales are also expected to be rolled out. Singtel Singapore said it plans to expand AI capabilities across additional departments,...
The companies said the initiative will leverage WPP’s agentic marketing platform, WPP Open, to create a connected and privacy-safe approach to marketing transformation.
Singapore – Criteo has introduced its ‘Agentic Commerce Recommendation Service,’ a new solution designed to power AI shopping assistants with accurate, commerce-grade product recommendations built on real-world shopping data. As large language models evolve into AI shopping assistants and retailers deploy...
Singapore – Singapore has launched the world’s first comprehensive governance framework for the responsible deployment of agentic AI, marking a major step in shaping how autonomous AI systems are developed and used globally. The new Model AI Governance Framework for Agentic AI was announced by...
AgenticOS brings together PubMatic’s previous investments in agentic AI, including work on agent-to-agent communication.
The company said the initiative aligns with the member organisations’ commitment to responsible AI adoption.
Manila, Philippines — Salesforce has expanded its presence in Southeast Asia with the opening of a new office in Manila, strengthening its focus on supporting businesses in the Philippines and contributing to the country’s developing AI ecosystem. The new office, located in Ayala Triangle Gardens Tower...
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