Tag: Vietjet Air

Kuala Lumpur, Malaysia – Vietjet Air has signed a Memorandum of Understanding (MOU) with global travel service provider Trip.com Group to leverage both parties expertise and resources in making travel more convenient for travellers worldwide.

In this new collaboration, passengers will be able to easily access Trip.com Group’s products and services, such as hotels, airport transfers, attractions, and activities, on Vietjet Air’s official website.

Meanwhile, Vietjet Air will receive Trip.com’s innovative technologies, including its virtual interline solution, that can expand the airline’s global network footprint. Additionally, the travel service provider will impart valuable insights to Vietjet Air on optimising its customer experience.

The data integration initiative between both parties will enable customers to enjoy numerous benefits, such as loyalty programmes. The partnership allows members of Vietjet SkyJoy and Trip.com Rewards to accumulate reward points in exchange for gifts, flight tickets, and other incentives from various third-party products and services.

Vietjet Air and Trip.com’s MOU comes as both parties lay down their commitment to prioritising customer satisfaction by creating a seamless travel experience and offering a comprehensive range of travel content, products, and deals.

Yudong Tan, chief executive officer of flights at Trip.com Group, said, “We are delighted to partner with Vietjet Air, a leading low-cost airline, to offer travellers seamless experiences when planning and booking their trips with a comprehensive range of travel products and deals. We have worked with Vietjet on successful campaigns to promote Vietnam as a destination of choice for travellers, and we believe our mutual commitment to prioritising customer satisfaction is a testament to both companies’ customer centricity. We look forward to a fruitful partnership with Vietjet Air.”

Vietnam – VietJet Air, Vietnam’s international low-cost airline, has been named as one of the top 10 safest low-cost airlines for 2022. This is based on evaluation from AirlineRatings, a content hub for relevant airline and travel information.

In the second half of 2021, the airline was also named by the media hub as the Best Ultra Low-Cost Airline in 2021. 

For the current 2022 list, VietJet Air is joined by airlines Allegiant Air, easyJet, Frontier Airlines, Jetstar Group, Jetblue, Ryanair, and Volaris, as well as Westjet and Wizz Air, which is unveiled as a collective list rather than with particular rankings.

According to AirlineRatings, it monitored a total of 385 global airlines for the top list. AirlineRatings uses a 7-star point system where 7 indicates optimum safety level for a particular airline. Airlines are evaluated against a list of criteria such as incident records over two years, crash records over five years, fleet age, results of audits conducted by the governing body of aviation, the International Civil Aviation Organisation (ICAO), and other aviation authorities.

VietJet Managing Director Dinh Viet Phuong commented, “We are proud to keep up with the top safety ranking in the global aviation industry. We have committed to carrying out reliable flight operation while expanding our flight network and diversifying services to provide the best flying experiences to our passengers in the coming time.”

AirlineRatings Editor-in-chief Geoffrey Thomas commented that while the airline is extremely clever in its marketing, it has a very smart and serious business plan that “brings affordable travel to millions.” 

“VietJet is especially recognized for massive investment into new fleet, system upgrade, and technology adoption to ensure safety in operation and meet passengers’ evolving and convenient flight demand,” said Thomas.

Meanwhile, Air New Zealand was hailed as the world’s safest airline for 2022. This was followed by global airlines from the Middle East, Etihad Airways and Qatar Airways, while air carriers from APAC such as Singapore Airlines, Qantas, EVA Air, and Virgin Australia, and Cathay Pacific Airways, also entered the main list.