China — Creative and CRM agency Wunderman Thompson in China has announced that Joyce Ling has been promoted to chief transformation and strategy officer.
In her new role, Ling will take on additional responsibilities to drive client growth and innovation through digital and business transformation opportunities. Working closely with Wunderman Thompson’s global network, Ling’s vast understanding and the role will allow brands to fully maximise growth opportunities and impact future developments.
Ling will continue to report to Carter Chow, chief executive officer of Wunderman Thompson China.
Ling shared her thoughts on the essence of her new role, saying that in this ever changing market, where customers’ behaviours evolve with the change of hyper ecosystems, and their experiences alter with the speed at which touchpoints appear and disappear on daily basis, it is of no surprise that cookie-cutter marketing solutions can no longer work for brands.
“This is the perfect opportunity where Wunderman Thompson can tailor solutions for brands in order to achieve sustainable marketing and business results. This is already a reality in our industry and I am grateful to have the opportunity to lead this conversation for Wunderman Thompson here in China,” Ling said.
Commenting on this new appointment, Chow said, “We are all extremely pleased that Ling will be leading our business transformation. There is no one in the industry more suited or qualified than Ling to elevate Wunderman Thompson China’s current offerings of strategy, data, and experience, and inspire design-thinking mindsets in our team to create tailored solutions for our client.”
Recently in January, Wunderman Thompson saw the return of Joe Dy as its new chief creative officer for their Philippine division.