Tag: Customer experience management
The expansion of Merkle through its Thailand launch contributes to enabling enhanced and transformative digital marketing in SEA.
In his new position, he will oversee and lead the company’s executive leadership team, where he will have the responsibility of improving and streamlining operations that deal with customers, from pre-sales solution consulting to post-sales customer success and ongoing services.
In his new role at Sprinklr, Haitham Elkhatib brings with him years of valuable sales strategy experience.
Following the launch in Indonesia, dentsu international's CXM firm Merkle launches in another APAC market, Taiwan.
The launch of Merkle means that dentsu Indonesia will start offering CXM services to their growing list of clients in the country.
Through Viber Communities, Globe can relay customer support and other notifications seamlessly, as more customers engage online.
The new Zendesk Suite features new access to its messaging solutions to meet customer demand and support.
Rachel Ooi is the newest CXM chief growth officer for dentsu in its operations in APAC.
More and more businesses in Singapore are warming to developing key CX strategies, new report from Zendesk shows.
Customer experience (CX) management company Alida has released around 12 new features and products for enhanced CX strategies for clients.
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