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NOVEMBER 17, 2026
SHANGRI-LA THE FORT, MANILA

November 17, 2026 8:00 am

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November 17, 2026
Shangri-La The Fort, Manila

As the Philippines accelerates toward a digital-first future, Digital Experience Asia 2026 arrives at a defining moment this year—culminating its regional journey with its highly anticipated stop in the country!

For this inaugural edition, the most forward-thinking marketers, tech innovators, and experience architects will come together to explore and shape the digital customer experience revolution.

Taking place on November 17, 2026 at Shangri-La The Fort, Manila, this premiere event features a high-impact programme of keynote presentations, panel discussions, fireside chats, and networking opportunities, all designed to inspire actionable strategies, foster collaboration, and equip you to lead the next era of customer engagement.

Ultimately, this is where innovation meets execution—where boundaries are challenged, ideas become impact, and the future of experience is redefined. 

Be at the forefront where the next era of experience convenes. 

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Agenda

November 17, 2026

none

8:00 AM

-

9:00 AM

REGISTRATION

8:00 AM

-

9:00 AM

REGISTRATION

9:00 AM

-

9:10 AM

OPENING PROGRAMME

9:00 AM

-

9:10 AM

OPENING PROGRAMME

DIGITAL TRANSFORMATION

9:10 AM

-

9:40 AM

Keynote Presentation: Transform to Thrive: Bridging the Digital Strategy-Execution Gap in the Philippines

9:10 AM

-

9:40 AM

Keynote Presentation: Transform to Thrive: Bridging the Digital Strategy-Execution Gap in the Philippines

  • The Reality Check: Where transformation strategies lose traction in Philippine
    businesses — across leadership alignment, operating models, and frontline adoption
  • Rebuilding the Foundations: Shift from fragmented legacy systems to integrated platforms, processes, and capabilities that support growth ambitions
  • Scale with Consistency: Drive digital transformation across businesses in the
    country while preserving alignment, governance, and agility

VOICE OF THE CUSTOMER

9:40 AM

-

10:00 AM

Keynote Presentation: The Future of Customer Intelligence: Seeing Beyond the Now

9:40 AM

-

10:00 AM

Keynote Presentation: The Future of Customer Intelligence: Seeing Beyond the Now

  • Where Signals Lead: Harness real-time insights from calls, chats, social media,
    and support channels to turn patterns into actionable intelligence
  • Where Experience Evolves: Identify friction points and moments where Filipino consumers feel ignored—and discover opportunities to engage and innovate
  • Where Insight Becomes Action: Convert emerging patterns and sentiment into
    proactive actions that anticipate needs, optimise interactions, and build loyalty

10:00 AM

-

10:20 AM

MORNING TEA BREAK

10:00 AM

-

10:20 AM

MORNING TEA BREAK

10:20 AM

-

11:00 AM

Panel Discussion: The Insight-Driven Loyalty Playbook: Acting on the Customer Voice

10:20 AM

-

11:00 AM

Panel Discussion: The Insight-Driven Loyalty Playbook: Acting on the Customer Voice

  • Decode the Pulse: Learn how to transform actionable insights from chats, social media, and support channels into a predictive map of Filipino consumer
    behaviour
  • Solve the Puzzle: Discover practical methods to eliminate bottlenecks in the
    customer journey that directly improve satisfaction
  • The Unified Front: Explore how to operationalise customer feedback across
    teams to implement end-to-end experiences that consistently drive results

MOBILE CX

11:00 AM

-

11:20 AM

Keynote Presentation: On-the-Go Excellence: Winning Mobile Experiences for Filipinos

11:00 AM

-

11:20 AM

Keynote Presentation: On-the-Go Excellence: Winning Mobile Experiences for Filipinos

  • Anywhere, Anytime Engagement: Craft mobile experiences that keep up with the fast-paced lifestyle of Filipinos smooth, simple, and context-aware
  • Localised Personalisation: Use real-time data and insights to deliver content and offers that truly resonate with Filipino preferences
  • Growth in Your Hands: Measure what moves the needle, optimise for conversions, and turn every interaction into a meaningful business outcome

11:20 AM

-

12:20 PM

ROUNDTABLE DISCUSSION

11:20 AM

-

12:20 PM

ROUNDTABLE DISCUSSION

This roundtable offers an interactive space to connect with fellow attendees, exchange insights, and explore today’s most pressing marketing topics. Engage in meaningful discussions, share experiences, and uncover fresh perspectives that are shaping the future of the industry.

Such topics include:

  • AI in CX
  • Digital Transformation
  • Marketing Technology
  • Mobile CX
  • Omnichannel Experience
  • Voice of the Customer

12:20 PM

-

1:20 PM

NETWORKING LUNCH

12:20 PM

-

1:20 PM

NETWORKING LUNCH

AI IN CX

1:20 PM

-

1:40 PM

Keynote Presentation: Beyond the Bot: Designing Customer Experience that Thinks Ahead

1:20 PM

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1:40 PM

Keynote Presentation: Beyond the Bot: Designing Customer Experience that Thinks Ahead

  • Proactive Connection: Discover how brands in the Philippines are using AI to
    address customer friction before it occurs
  • The Intelligence Advantage: Explore how smart tech fuels innovation, sustainable growth, and help homegrown brands stand out
  • Integrity by Design: Discover responsible AI frameworks that scale customer experience while respecting and strengthening the trust Filipino customers value

1:40 PM

-

2:20 PM

Panel Discussion: The Execution Edge: Making AI Work for the Filipino Customer Journey

1:40 PM

-

2:20 PM

Panel Discussion: The Execution Edge: Making AI Work for the Filipino Customer Journey

  • Beyond Templated AI: Evolve from
    “off-the-shelf” automation to models that
    reflect the unique behaviours and emotional nuances of consumers
  • The Integration Gap: Why organisations struggle to bridge the gap between marketing, operations, and tech teams — and how to build a unified AI roadmap that scales
  • The Power of Two: Integrate AI with data-driven insights to deliver personalised, responsible, and locally relevant customer experiences across
    channels

MARKETING TECHNOLOGY

2:20 PM

-

2:40 PM

Keynote Presentation: Building Smarter MarTech: Continuous, Responsive, and Insightful

2:20 PM

-

2:40 PM

Keynote Presentation: Building Smarter MarTech: Continuous, Responsive, and Insightful

  • Integrated Orchestration: Understand how a unified technology stack lays the
    foundation for efficient, visible, and scalable customer experience
  • The “Always-On” Engine: Explore how real-time automation converts consumer intent into responsive engagement
  • Intelligence at Velocity: Harness automated analytics to bridge the gap
    between data and decisive action at market speed

2:40 PM

-

3:00 PM

AFTERNOON TEA BREAK

2:40 PM

-

3:00 PM

AFTERNOON TEA BREAK

3:00 PM

-

3:40 PM

Panel Discussion: Precision & Pivot: Mastering MarTech Governance and Agility

3:00 PM

-

3:40 PM

Panel Discussion: Precision & Pivot: Mastering MarTech Governance and Agility

  • Setting the Compass: Learn how to align MarTech investments with clear business goals so it drives measurable growth
  • Adaptive Playbooks: Design operating models that can pivot with shifting Filipino consumer habits, local regulations, and market realities
  • Synergy in Action: Harness cross-functional collaboration to transform
    MarTech into a forward-driving engine for growth and market impact

OMNICHANNEL EXPERIENCE

3:40 PM

-

4:20 PM

Panel Discussion: No Silos, No Limits: Driving Omnichannel Success in the Philippine Market

3:40 PM

-

4:20 PM

Panel Discussion: No Silos, No Limits: Driving Omnichannel Success in the Philippine Market

  • Break the Boundaries: Move beyond disconnected channels to create one
    seamless journey that delights and engages Filipino customers
  • Elevate the Engagement: Transform routine, standard interactions into high-
    trust, memorable experiences that foster long-term loyalty
  • Set the Benchmark: Harness local market insights and creative strategies to define the next gold standard of omnichannel excellence

4:20 PM

-

4:30 PM

CLOSING PROGRAMME

4:20 PM

-

4:30 PM

CLOSING PROGRAMME

Speakers

The future of digital marketing takes center stage at Digital Experience Asia: Philippines 2026. Stay tuned as we unveil our world-class speaker lineup.

Interested in speaking? Connect with Azunta Gaviola at [email protected].

Request for Agenda

Kindly fill out the form below and we will get back to you.

Reasons Why You Should Attend

Elite Networking

Connect with top-tier marketing peers who share your drive to dominate 2026. Absorb the energy, share critical insights, and strengthen your professional network with the industry’s brightest minds.

Actionable Strategy

Stop guessing and start leading. Learn from the best through exclusive case studies and the latest industry trends. Discover proven frameworks and actionable insights that translate directly into better results for your brand.

Competitive Edge

In this ever-changing digital era, staying ahead is non-negotiable. Equip yourself with valuable industry intelligence and find the cutting-edge strategies and tools that will maximise your marketing campaign performance for 2026.

Professional Growth

Fuel growth across the board—for yourself, your team, and your brand. This event delivers the inspiration, development, and strategic opportunities needed to face 2026 and beyond with absolute confidence.

Here’s what our previous delegates say:
Kei Wei Chua
Head of Marketing, Fitness First

“As a speaker at What’s NEXT in Marketing: Singapore 2025 last February, I genuinely enjoyed the experience. Good crowd, solid speakers, and real conversations (not just buzzwords). Felt sincere, not overly polished, which made it easy to connect. Grateful to have made a few new friends along the way too.”

Kei Wei Chua
Head of Marketing, Fitness First

“As a speaker at What’s NEXT in Marketing: Singapore 2025 last February, I genuinely enjoyed the experience. Good crowd, solid speakers, and real conversations (not just buzzwords). Felt sincere, not overly polished, which made it easy to connect. Grateful to have made a few new friends along the way too.”

Kei Wei Chua
Head of Marketing, Fitness First

“As a speaker at What’s NEXT in Marketing: Singapore 2025 last February, I genuinely enjoyed the experience. Good crowd, solid speakers, and real conversations (not just buzzwords). Felt sincere, not overly polished, which made it easy to connect. Grateful to have made a few new friends along the way too.”

Kei Wei Chua
Head of Marketing, Fitness First

“As a speaker at What’s NEXT in Marketing: Singapore 2025 last February, I genuinely enjoyed the experience. Good crowd, solid speakers, and real conversations (not just buzzwords). Felt sincere, not overly polished, which made it easy to connect. Grateful to have made a few new friends along the way too.”

Sponsors

Become a Sponsor form

Kindly fill out the form below and we will get back to you.

Access Pass

BRAND MARKETERS PASS

For client-side marketing leaders driving strategy, campaigns, and growth for their own brands.

Enjoy full access to all sessions

Receive curated presentation materials (subject to speakers’ approval)

Participate in the exclusive roundtable discussion

Connect during networking breaks and lunch

Gain the full conference experience—join live Q&As, engage with speakers and industry peers, explore exhibitor showcases, and unlock exclusive opportunities. All approved materials will be available on-demand for your convenience.

PHP 18,000

/Standard

PHP 13,000

/Early Bird

Early Bird – until October 17, 2026

VENDORS PASS

For marketing agencies, martech providers, and solution vendors offering tools and services that empower brand marketing initiatives.

Enjoy full access to all sessions

Receive curated presentation materials (subject to speakers’ approval)

Participate in the exclusive roundtable discussion

Connect during networking breaks and lunch

Experience the conference like never before—join live Q&As, engage with speakers and industry peers, showcase your offerings, and unlock exclusive networking opportunities. All approved materials will be available on-demand for your convenience.

PHP 27,000

/Standard

PHP 20,000

/Early Bird

Early Bird – until October 17, 2026

Register

Frequently Asked Questions

EVENT INFORMATION

Digital Experience Asia: Philippines 2026 will take place at Shangri-La The Fort, Manila.

There’s no strict dress code. Smart casual or business formal attire is recommended.

This conference focuses on meaningful discussions, high-value networking, and actionable insights tailored to the APAC marketing landscape. Every session is curated to reflect the latest industry trends and shifts.

REGISTRATION & PASSES

Yes. Please contact Resnher Cajida at [email protected] for information on group registrations and available discounts.

Yes. You may nominate a senior marketing leader from your organisation to attend in your place, subject to approval. Please inform us in advance so we can update the delegate details. For more information, refer to our Terms and Conditions.

Walk-ins may be permitted, but we strongly recommend registering online to secure your spot.

For details on cancellations and refunds, please refer to our Terms and Conditions or contact our support team at [email protected].

VENUE & ACCESS

Yes. Wi-Fi access details will be available at designated areas around the venue. You may also approach any onsite staff for assistance.

Complimentary parking passes are subject to availability. Please contact our registration team if you would like to request one.

Please present your business card to the registration staff. If you don’t have one, a valid ID will also be accepted.

AGENDA & SESSIONS

To maximise networking opportunities, delegates are encouraged to stay for their designated roundtable session. Requests to change seats or topics may be made before the event or after the session, subject to seat availability and organiser approval. Please coordinate with MARKETECH APAC staff for assistance.

On-demand keynote presentations will be shared after the event, subject to the speakers’ approval. If a specific presentation is not included, you may contact us and we will connect you with the speaker where possible.

NETWORKING & ATTENDEES

The conference includes dedicated networking sessions such as coffee breaks and a networking lunch, providing ample opportunities to connect with peers and speakers.

The event will bring together marketing leaders, brand decision-makers, agency professionals, technology innovators, and industry experts from across the Asia-Pacific region.

#DigitalExperienceAsia2026 #DXAPH2026 #Marketing #PhilippinesConference

FOOD & ACCOMMODATION

The registration fee includes access to all conference sessions, networking breaks, and lunch. Accommodation is not included. Nearby hotel recommendations and potential exclusive rates may be shared upon registration.

CERTIFICATES & POST-EVENT ACCESS

Yes. An electronic certificate of participation is available upon request.

Event photos and speaker presentations will be emailed to attendees after the conference.

UPDATES & SUPPORT

Updates will be shared via email. You may also visit our website for the latest information.

GET IN TOUCH WITH US

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