Indonesia – Indosat Ooredoo Hutchison (IOH or Indosat) and Ericsson have launched the world’s first full-stack digital monetisation platform (DMP), marking a major step in Indonesia’s telecom digital transformation.

The DMP stack enabled a seamless migration of prepaid subscribers. As the first of its kind, the platform—part of Ericsson’s Telecom Business Support System (BSS)—empowers Indosat to enhance digital services, including 5G readiness and advanced B2B solutions.

With real-time monetisation, the platform empowers Indosat to meet diverse customer needs and opens doors for new business models that leverage 5G advancements—such as network slicing—to deliver customised connectivity for both consumer and enterprise markets.

Designed to serve around 100 million Indosat subscribers, the DMP achieved a key milestone with the seamless migration of millions of prepaid users in just 18 days, including an intensive, disruption-free 48-hour period.

Vikram Sinha, president director and CEO of Indosat Ooredoo Hutchison, said, “The successful deployment of the DMP was a testament to the spirit of ‘Gotong Royong’—a collaborative effort uniting all stakeholders toward our common goal. This partnership with Ericsson will assist Indosat to elevate the quality of services and provide a marvellous experience to our customers. Through real-time monetisation and a highly adaptable platform, we are enabling new business models that will fuel growth across the industry.”

Krishna Patil, president director of Ericsson Indonesia, also commented, “As a global ICT leader, Ericsson is committed to supporting Indosat in enhancing its digital offerings by providing the latest innovations with world-class technology. We are confident that, by deploying a full-stack DMP, Indosat can improve customer services while ensuring a smooth transition to the 5G network. Our long-standing partnership supports Indosat’s transformation and accelerates digitalisation across the country.”

This partnership supports Indosat’s mission to empower Indonesia by raising telecom standards, promoting economic growth, and enabling real-time monetisation to drive industry progress. By building a resilient, efficient telecom infrastructure, Indosat is strengthening digital inclusion and advancing connectivity nationwide.

Alongside the DMP launch, Indosat and Ericsson also signed an MoU at Innovate Asia 2024 to co-develop AI and ML innovations within the DMP and BSS ecosystems, aiming to accelerate monetisation, reduce time-to-market, and boost revenue growth with advanced AI-driven products.

Tokyo, Japan – Telecommunications company Ericsson has recently announced the appointment of Chafic Nassif as its new head of market area for Northeast Asia as well as its new senior vice president

In his new role, Nassif will be overseeing Ericsson’s operations and market strategies in the Northeast Asia region and will be fortifying Ericsson’s position in the rapidly evolving telecommunications and technology landscape.

Nassif, who is currently head of Ericsson’s customer unit in Latin America North, will be replacing Chris Houghton who was appointed chief operating officer of Ericsson in November 2023. Effective on February 26, 2024, Nassif will take up his new position and will be based in Japan.

Prior to his roles, Nassif held several executive and management positions within Ericsson across various business segments and geographies worldwide. He was also the head of Ericsson’s customer unit in Taiwan. Before joining Ericsson, Nassif was active in tech start-ups and IT and business consulting leadership roles in Europe.

Speaking on his appointment, Nassif said, “I am truly honoured and excited to assume this new role. Having been part of the leadership team of Ericsson in Northeast Asia before, I’m confident in our talented team and the foundation of success that Ericsson has established. Together, we will focus on creating innovative solutions and delivering unparalleled value to our customers and partners.”

Meanwhile, Börje Ekholm, president and CEO of Ericsson, commented, “I’m very happy that Chafic has accepted to take on this role. He brings a wealth of experience from working for Ericsson across the globe and is a strong business leader with a proven track record. He is passionate about advancements in connectivity, 5G technology, and any form of smart entrepreneurship. I’m very much looking forward to having Chafic on the Executive Team.”

Nassif’s appointment as head of market area for Northeast Asia follows Ericsson’s efforts to bolster their presence globally, with the company recently appointing Daniel Ode as head of Ericsson Singapore, Philippines & Brunei.

Singapore – Telecommunications company Ericsson has announced the appointment of Daniel Ode as head of Ericsson for Singapore, Brunei, the Philippines and head of global customer unit for Singtel Group in Southeast Asia, Oceania & India.

In his new role, Ode will be responsible for driving Ericsson’s business and overseeing the company’s operations in these markets, and will be a member of the regional executive leadership team of Ericsson Southeast Asia, Oceania and India.

Prior to this appointment, Ode has been with Ericsson for more than 17 years and was serving as the acting head of customer unit for Northern and Central Europe, and head of GCU Telia Company. 

In these roles, Ode was leading Ericsson’s business with Telia Company in the Nordics and Baltics. He was driving the company’s business and operations towards Telia Company while managing this strategic partnership for the company.

With a wealth of experience in the telecommunications industry, Ode brings his knowledge and expertise to the new role with a diverse background that includes both international experience and a history of entrepreneurship, as he had once run his own entrepreneurial venture prior to his career in Ericsson. 

Commenting on his appointment, Ode said, “I am delighted to take on the role of leading our talented teams in Singapore, Brunei and Philippines and working with our customers in these markets to ensure that they stay at the forefront of 5G developments. We will leverage Ericsson’s technology leadership to contribute to the technological advancement and economic growth of these markets.”

Meanwhile, Nunzio Mirtillo, head of Ericsson Southeast Asia, Oceania and India, commented, “With his extensive experience of working in the telecom industry with Ericsson, I am confident that Daniel, together with his team, will continue to deliver on our commitment to support the Singtel Group and partner with service providers in Singapore, Brunei and Philippines towards delivering the full benefits of connectivity to customers and enterprises.”