Tag: CX Network

Nearly half of APAC brands lack a central data storage for CX delivery: report
Nearly half of APAC brands lack a central data storage for CX delivery: report
Posted on November 23, 2023
by Teddy Cambosa
Specifically, the report found that 46% of brands in APAC said they do not have a central data storage required to deliver a competitive customer experience, with only 58% indicating that they had an annual budget of US$100,000 or less for contact centre solutions.
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