Kuala Lumpur, Malaysia – Carat, the media and content agency arm of dentsu, has won the account of Malaysia-based property and investment group S P Setia after a competitive pitch across multiple agencies. 

Dentsu has built an integrated team and services capability for Setia group under its agency brand Carat and will be responsible for strategic media planning, integrated media buying, and investment strategy for the group’s brand and marketing and all the business units.

S P Setia has been rampant in the past in developing infrastructure projects in various Malaysian states like Selangor, Penang, Johor, and Kota Kinabalu and also has expanded its reach beyond Malaysian shores to Vietnam, Singapore, Australia, China, Japan, and the United Kingdom. The appointment of Carat is inked for 2 years. 

“We are delighted with Setia Group’s decision to appoint us as their media agency partner. The consumer journey in this industry has tremendously evolved over the last year or so. We are excited to be building an audience experience approach that drives not just brand love and imagery but also growth for the business,” said Dheeraj Raina, CEO of dentsu Media brands in Malaysia.

Meanwhile, Adelene Wong, head of group branding and communications at S P Setia said, “Setia group is at the forefront of providing superior customer service and satisfying customer needs through a culture of excellence, and the mechanism of delivering that is extremely digital and data-driven especially during this COVID-19 pandemic. We needed an agency partner that could work with us on that digital acceleration path and enhance the brand experience for our customers in process.”