Tag: WhatsApp
Kuala Lumpur, Malaysia – A packet of M&M’S now comes with more than sugar and chocolate as Mars has launched a cross-market campaign with Marvel that ties product purchases to a digital gaming experience across eight Asia-Pacific markets. Branded “Be A Hero with M&M’S | Marvel,” the campaign...
Singapore – Meta is doubling down on its fight against online scams in Singapore, launching new safeguards across its platforms and ramping up digital literacy initiatives to help users stay one step ahead of fraudsters. Among the most significant updates, WhatsApp now issues alerts when users attempt...
Hong Kong Broadband Network on launching customer-friendly WhatsApp business channels with Sleekflow
For our latest case study, we delve into how the Hong Kong Broadband Network (HKBN) tapped Sleekflow, an AI-powered omnichannel conversation suite, as its official WhatsApp Business API provider to power its WhatsApp business channels for better customer engagement and experience for users.
With Relay, customer service teams can improve targeting and personalisation by using dynamic content and targeted audience data, creating custom messaging templates, and boost customer loyalty, increase satisfaction, and drive higher sales through timely and relevant proactive communication.
Data from the report mainly suggests that WhatsApp takes the top spot in Singapore for both favourite (27.2%) and most used social media platform (74.7%) with local users clocking an average of 978 sessions per month in its Android app.
Over 10,000 digital talents from Singapore, Malaysia, and Indonesia, including students, developers, and entrepreneurs, will collaborate to create chatbot solutions on the WhatsApp Business Platform.
MoEngage has launched a new business integration for enterprises in WhatsApp in wake of the growing trend of consumer buying patterns using mobile phones.
Through WhatsApp Business Platform, ADA will empower businesses to connect with their customers in a private and secure environment.
Vizury will be leveraging Kaleyra’s platform to allow customers to build their brand’s sales and engagement on WhatsApp.
Online users in Hong Kong have been observed to have an additional hour in their online media consumption, We Are Social and Hootsuite reports.
