Tag: Qualtrics
U.S. – Qualtrics has named Jason Maynard as its new chief executive officer (CEO), effective immediately, with Maynard also joining the company’s Board of Directors. Maynard, a technology executive with 30 years of experience scaling software businesses, will lead Qualtrics as its AI solutions help organisations...
San Francisco, California — Experience management company Qualtrics has selected ROI·DNA, a digital marketing agency and subsidiary of Hotwire Global, as its global digital advertising partner. Under the partnership, ROI·DNA will be responsible for leading paid media strategy and execution across both...
Singapore Airlines (SIA) is boosting its customer experience analytics through experience management company Qualtrics.
Other contributing factors include rising ad costs (47%), algorithm inefficiencies (47%), weaker targeting due to privacy restrictions (36%), and ad creative fatigue (49%).
Jollibee Group has entered a new global multi-year partnership with experience management leader Qualtrics to enhance customer experiences and fuel growth across its brands, including Jollibee, The Coffee Bean & Tea Leaf, and Smashburger.
Singaporean consumers have grown wary of artificial intelligence (AI), with only 36% trusting AI amidst data privacy concerns, according to a new Qualtrics report.
The standards offer strategies for CX excellence, guiding businesses in crafting superior customer experiences.
Perceptive, Australasia's technology-driven customer insights agency, has announced a strategic partnership with Qualtrics. This collaboration will empower Perceptive's clients with advanced experience management solutions.
The challenge for brands, however, is consumers are less likely to be satisfied by their digital customer support experience compared to human support.
While traditional customer experience programs focus on structured feedback, such as satisfaction and post-sale surveys, Flight Centre is gaining a more complete view of its customers with the integration of Qualtrics.
![[Statement] AirAsia Ph June 4 2026](https://marketech-apac.com/wp-content/uploads/2026/06/Statement-AirAsia-Ph-June-4-2026.jpg)