Philippines — The advocacy programs of the Department of Tourism (DOT) take centre stage in ‘It’s More Fun for All’, a new campaign that promotes inclusiveness and accessibility in the tourism sector.
The campaign features a video series on stories and case studies of actual tourism workers who have benefitted from the DOT’s advocacy programs. Among them is the Association of Boat Operators president, Ka Tung Samson; community tour guide, Rubelyn Sarigumba; Virginia Dominguez, a weaver from Ilocos Sur; Isang Ibrahim, a community tourism worker of Sta. Cruz, Zamboanga; Manila deaf tour guide, Emerson; and PLT. Maricel Guevarra, commander in chief of the Boracay Investigation and Detective Management Section.
The campaign highlights DOT programs namely: Tourism Integrates, Supports and Minds Women’s Rights and Child Safety (TouRISM WoRCS); Barrier-free Tourism (BFT); and the Filipino Brand of Service Excellence (FBSE).
TouRISM WoRCS is an advocacy program of the DOT that aims to educate tourism stakeholders on their role in eradicating women and children abuses within the tourism sector. Meanwhile, the BFT advocacy program enables travellers with accessibility needs, such as PWDs, senior citizens, and pregnant women to participate in and enjoy tourism experiences with utmost comfort and convenience while providing opportunities for physically challenged individuals to be part of the tourism industry.
Lastly, the FBSE program is envisioned to enhance and uplift the quality of tourism services in the country. It is designed to promote service excellence in all tourism establishments by capacitating the country’s tourism workforce with a unique and exceptional way of delivering customer service.
Berna Romulo-Puyat, DOT secretary, said, “Through this campaign, we believe that our advocacies on women empowerment, persons with disability, and the protection of children in tourism, will get the much-needed support from our local governments and tourism stakeholders in making our industry more inclusive, accessible, safe, and fun for all.”
Puyat added, “The DOT’s advocacy programs are envisioned to represent everything that is good about our tourism industry. They serve as a guide to all our partner agencies and stakeholders in properly dealing with all kinds of tourists, providing opportunities for all kinds of people, and protecting the vulnerable groups of the sector.”