Tag: Index

What are the most common lost-and-found items amongst Uber cars in HK?
What are the most common lost-and-found items amongst Uber cars in HK?
Posted on June 30, 2022
by Teddy Cambosa
Uber has launched its newest index which details some of the most common lost-and-found items in Hong Kong.
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Cheetah Digital unveils key trends on relationship marketing–from loyalty to messaging
Cheetah Digital unveils key trends on relationship marketing–from loyalty to messaging
Posted on March 16, 2022
by Teddy Cambosa
The latest marketing index from Cheetah Digital covers topics ranging from privacy in advertising and loyalty messaging.
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NAB-CX-Top-Index-Forrester
NAB top AU bank in CX
Posted on November 8, 2021
by Teddy Cambosa
According to Forrester's CX, NAB improved its CX quality the most with a 6-point increase over last year, propelling the bank from third to first place.
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Malaysia-Bank-CX-Forrester-Index (1)
Malaysian banking industry lacking differentiation in CX: index
Posted on October 11, 2021
by Teddy Cambosa
Forrester CX Index notes that Malaysian banking institutions need to improve their CX strategies to retain more consumers in the process.
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