Manila, Philippines – The pandemic has resulted in various consumer behavior changes, including the boost of the food and grocery delivery platforms, including the superapp Grab. According to their latest study with NielsenIQ, more F&B brands are giving food delivery a shot, with the number of monthly active merchants in GrabFood increasing by 60% in 2020.

As a leading delivery operator of F&B brands, Grab unveils its awards body for recognizing top-performing partner merchants in the Philippines, called ‘Golden Grab Awards 2021’ which was recently held virtually for the first time, celebrating its best-performing GrabFood and GrabMart merchant-partners.

The award categories are a mix of data-driven and people’s choice awards, and are split in three categories: Sale Superstars, Merchant Congeniality, and Golden Cart. These awards celebrated the best of GrabFood’s merchant-partner rookies, best curated menus, top-performing merchants for every meal, best-rated merchants, and many more.

For the Sales Superstars Awards, some of the awards granted are creatively named after the various meal time occasions. In this instance, Breakfast Champs’ or catered to breakfast, is awarded to Starbucks and to Conti’s Bakeshop and Restaurant; ‘Lunch Leaders’ or for lunch time are awarded to popular fast-food franchises Jollibee and Mang Inasal; ‘Merienda Masters’ for afternoon snack time are awarded to S&R New York Style Pizza and Angel’s Pizza; while ‘Dinner Dash’ for dinner deliveries are awarded to fast-food chains Chowking and KFC; and ‘Midnight Munchies’ for late-night snackage are awarded to McDonald’s and Army Navy Burger + Burrito.

Other ‘Sales Superstars Awards’ include ‘Promo Masters’ for Shakey’s Pizza and Monicar General Merchandise, ‘GrabAds Guru’ for Mary Grace Cafe and Kenny Rogers Roasters, ‘Campaign King’ for Selecta Ice Cream Shop (GrabFood) and Robinsons Supermarket Corporation (GrabMart), and ‘Data Dynamo’ for Picabean Coffee House (GrabFood) and DRTM Store (GrabMart)

Meanwhile, the Merchant Congeniality Awards are awards given out to partner-merchants that show satisfactory performance on their operations, ranging from delivery efficiency, menu diversity, and hygiene standards. The awards are as follows:

  • Menu Maven-Blake’s Wings & Steaks (GrabFood), Ever Supermarket (GrabMart)
  • Need For Speed-Turks
  • Hygiene Hero-Chooks to Go
  • Pack It Like It’s Hot-Corndog28, Shake Shack
  • Newbie No More-Thai Mango
  • Ultimate Lifesaver-Robinsons Supermarket Corporation
  • Riders Choice Award-Starbucks
  • Staff Salute Award-Classic Savory – SM City Las Pinas

Lastly, the Golden Cart Awards are as follows:

  • Golden Grab Rider-Partner-Wendell Fajardo Songco
  • Top Trender Award-Andok’s Litson Baka
  • Golden Merchant Badge-Big Al’s Cookie Jar
  • Eager Expander Award-Pan de Manila
  • Long Distance League Award-Samgyupsmile Delivery – Molino 3

“Through this celebration, Grab continues to support the growth of its merchant-partners whose partnership with the superapp has been integral in its commitment to providing Filipinos with everyday essentials,” the company said in a press statement.

They added, “In the times of limited or restricted movement, Filipinos have come to rely on online food and essentials delivery services providers such as GrabFood and GrabMart. As the country eases back on quarantine restrictions, Grab, a leading superapp in Southeast Asia, does not fail to recognize the merchant-partners who have been integral to these services.”

Manila, Philippines – GrabMart, an on-demand everyday goods delivery service by Grab, has announced the launch of its “Unlimited Free Delivery” campaign, which will be available from February 01 to March 31, 2021.

Through GrabMart, customers can buy groceries, packaged food, healthcare products, beauty products, gifts, and many more via the Grab app and have it delivered to them in under one hour, as it aims to make the customer’s grocery experience more convenient and hassle-free.

The idea of ‘Convenient Shopping’ was initially launched in the Philippines last April 2020, to address the need for safe and efficient grocery shopping during the height of the COVID-19 pandemic. GrabMart now serves different shopping needs for consumers, such as weekly grocery restocks and last-minute purchases. 

With its selection of specialty stores, the platform can cater to customers with specific needs. GrabMart has also partnered with stores that offer fresh produce, consumables, snacks, pet essentials, pharmacies, health and beauty products, among others. 

Head of Deliveries EJ Dela Vega expressed that the challenges consumers and stores faced during the lockdown remain when it comes to purchasing groceries and essentials, as more shops remain closed and others observe strict social distancing measures.

“We hope that GrabMart can offer more convenience and a wide selection of SKUs to serve a wide range of customers. We strive to grow our categories and partner merchants while offering reliable delivery service,” Dela Vega said.

On the other hand, customers have reason to celebrate as more merchants team up with GrabMart. Some of the new shops include retail giants Robinson’s, WalterMart, The Marketplace, and Shopwise, among others.

“The addition of these big box stores and specialty shops to our roster of merchants increases the number of categories and product items that we can offer and deliver. This makes shopping more hassle-free since they can use GrabMart for their multiple requirements. They can even earn reward points while shopping if they use GrabPay,” Dela Vega added.

The new campaign promo applies to all GrabMart orders with a minimum total of Php 900.00.

Petaling Jaya, Malaysia – Grab in Malaysia has announced that it has extended its newly piloted grocery delivery service GrabSupermarket to Klang Valley.

In November, Grab launched the delivery-only supermarket in Petaling Jaya. The addition of the new market is a response to Klang Valley’s growing demand of online grocery shoppers who are looking for a convenient and accessible way to restock their weekly groceries on GrabMart.

As an extension of the app’s GrabMart, GrabSupermarket currently delivers over 2,500 products including a wide and growing selection of household goods, pantry essentials, and beauty and health essentials as well as freshly-sourced produce direct from its warehouse and farms. At zero delivery fees, GrabSupermarket brings fresh produce to customers’ doors within 24 hours.

“The next-day delivery model enables us to ensure the produce is delivered from our variety of partnering farms and suppliers directly to us, and from us to the customers, all within 24 hours. We saw an incredible take up of GrabSupermarket among consumers during the pilot phase, with fresh produce such as fresh vegetables, fruits, and poultry making up almost 50% of our orders,” said Sean Goh, managing director of Grab Malaysia

Goh added, “Our ambition is to be able to offer the widest selection of groceries at the best prices, maximum freshness and zero delivery fees to every Malaysian household. In addition, we hope that GrabSupermarket will create even more income opportunities for all our drivers,” added Goh.

Moving forward, Grab plans to further grow GrabSupermarket and expand to more capital cities across the country.

“We have been extremely encouraged by the response from our ecosystem of partners and customers, and we are committed to continue improving to deliver a superior customer experience to all Malaysians,” shared Goh.