Tag: Chief Customer Officer
Dinichert will focus on driving growth and enhancing commercial excellence while maintaining a strong focus on client success.
In his new role, Lau will shape Mox's customer journey and experience. With responsibilities spanning customer experience design, brand proposition development, partnerships, marketing, and analytics, he will elevate the future of customer engagement at Mox.
Aussie mobile and internet provider Belong's chief customer officer Amy Childs nabbed our 'Appointment of the Year'.
She will also play a pivotal role in driving Manulife Hong Kong’s branding and corporate social responsibility efforts.
Amy Childs will be responsible for the strategy and implementation of Belong’s customer experience capability.
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